DFES - Department of Fire and Emergency Services
000 for fire or life threatening emergencies
132 500 for SES assistance
1300 657 209 for emergency information
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A Safer Community

As Western Australia’s leading hazard management agency, the Department of Fire and Emergency Services (DFES) (formerly the Fire and Emergency Services Authority of WA) performs a critical role coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property.

Supported by an extensive network of over 29,000 volunteers and 1111 career firefighters DFES works together with the community and government to prevent, prepare for, respond to and recover from a diverse range of emergencies.

Operating 24 hours a day, every day of the year, DFES provides emergency services across our vast state of 2.5 million square kilometres on land, by sea and air.

DFES was established to improve the coordination and planning of emergency services in Western Australia.

DFES has adopted an ‘all hazards’ approach to emergency management, working in partnership with the community and other government agencies to prevent, prepare for, respond to and recover from natural disasters and emergencies.

DFES continually strives to improve the state’s hazard response capabilities and delivers several safety programs to help the community manage and recover from emergencies, prevent hazards and mitigate effects from natural disasters.

DFES is the hazard management agency in Western Australia for:

Provides combat and support services including:

Facilitates state emergency management capacity building through:

Provides advice and support on emergency management issues to key stakeholders at the local, state and national levels including:

  • Maintenance of state emergency management legislation
  • Support to the State Emergency Management Committee and the State Emergency Coordination Group
  • Participation in state and national strategic working groups
  • Provision of emergency management training in conjunction with the Australian Emergency Management Institute

Vision, Mission and Values

Our Vision

Resilient Western Australian communities that work together to build capacity and capability to prevent, prepare for, respond to and recover from emergencies.

Our Mission

To improve community safety practices and provide timely, quality and effective emergency services, in partnership with local communities and emergency service providers.

Our Values

  • Put the community first
  • Work together as a committed team
  • Respect and value each other
  • Continuously improve our services
  • Act with integrity and honesty
  • Have open and honest two way communications
  • Strive to keep ourselves and others safe

Public Interest Disclosure

The purpose of the Public Interest Disclosure Act (the Act) is to provide legal protection from civil, criminal or disciplinary action, to those people who expose improper or corrupt behaviour in the course of their duties. Click here for information about DFES's Public Interest Disclosure including lodgement forms and contact information.

 

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