DFES - Department of Fire and Emergency Services
000 for fire or life threatening emergencies
132 500 for SES emergency assistance
13 DFES (13 3337) for emergency information
General enquiries | Hearing or speech impaired contacts
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After a Storm

Once the storm has passed DFES’s State Emergency Service (SES) advises you to:

  • Assess your home and property for potential damage
  • If damage has occurred take photographs and if insured contact your insurance company
  • Check on friends and neighbours to see if they need help
  • Check the welfare of pets and animals
  • Keep away from flooded drains, rivers, streams and waterways
  • Be careful of fallen trees, damaged buildings and moving debris
  • Be aware of fallen powerlines as they are dangerous and should always be treated as live
  • Start cleaning up around your home

When to call the SES for assistance

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