DFES - Department of Fire and Emergency Services
000 for fire or life threatening emergencies
132 500 for SES emergency assistance
13 DFES (13 3337) for emergency information
General enquiries | Hearing or speech impaired contacts
SHARE: Refer this page to a friend


This site is produced by the Department of Fire and Emergency Services (DFES). It has been designed to be as accessible to as many users as possible, including:

  • Users without fast Internet connections or dated hardware
  • Users with disabilities who may make use of assistive technologies
  • Remote and rural users

This site includes the following accessibility options:

  • Text resize options
  • Printer-friendly pages
  • RSS feeds for certain areas including Alerts and Media Releases
  • Logical tab order to navigate using assistive technologies

Information presented on the site can be made available in an alternative format by request.

Additional information

Text resizing options

DFES's website enables you to change the text size on the page by using the Text Resizer tool at the top of the site (located next to the search field). Click the small or large ‘A’ to reduce or increase the site of the text on screen.

Note that you can also adjust the text size of any website you visit by modifying the settings on your computer. Firstly, you will need to check which Internet Browser version is currently installed on your machine:

Step 1: Open your browser
Step 2: Select Help from the top menu of your browser
Step 3: Select About (followed by the browser name) from the drop down list.
The screen that comes up will display which browser and version you are using.

Browser-based text resizing options

    Internet Explorer
    Open the browser. From the menu, select: View > Text Size > Largest

    Open the browser. From the menu, select: View > Text Size >Increase

    Open the browser. From the menu, select: View > Zoom > %

    Open the browser. From the menu, select: View > Make Text Bigger

Printing options

Pages of this website have been configured to be print friendly where possible. Simply click on the Print icon located towards the top of each page (next to the search field).

When a page is printed, it will only print the most crucial elements of the page. Navigation menus are removed for your convenience to improve formatting.


This website may include links to documents and files that will require the installation of certain software on your computer. However, in most cases you will not be required to install anything, as on most occasions it will already be installed by default.

The following is a list of software that you may need to access the documents and files on the DFES website: