DFES - Department of Fire and Emergency Services
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Frequently Asked Questions
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Subscription FAQs


What are DFES subscriptions?

To keep you updated on topics of interest, DFES offers a free, automated electronic subscription service to provide you with periodic updates via email.

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What subscription lists does DFES currently offer?

DFES currently offers the following subscriptions:

  • Awards and Conference Information
    Subscribe to receive information about DFES's various awards and conferences including nomination and event details.
  • Community Safety Campaigns
    Subscribe to receive information about DFES’s Community Safety Programs, key events and awareness campaigns.
  • Building Assessment Information
    Subscribe to receive newsletters containing updates from DFES’s Built Environment Branch.
  • Volunteers
    Subscribe to receive information about volunteer service groups, recruitment and training opportunities.
  • Education and Heritage Centre
    Subscribe for the latest news, events and information from DFES’s Education and Heritage Centre.
  • Website Developments and Initiatives
    Information about new developments on the DFES website.

DFES also provides critical information via separate RSS feeds for Alerts, Fire Danger Ratings, Total Fire Bans and Media Releases. Click here to read more about RSS and how to subscribe to these lists.

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How do I subscribe to lists?

To subscribe to an information list, follow these steps:

1. Visit DFES’s subscription page
2. Select the area(s) of interest that you wish to receive information about using the check boxes
3. Enter your email address and press "subscribe"

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How do I unsubscribe from lists?

To unsubscribe from a list, follow these steps

1. Visit DFES’s manage subscriptions page
2. Enter your email address where prompted and press ‘submit’
3. Update your subscription details by checking or un-checking list boxes
4. Click ‘update subscription’ to complete the process

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How often will I receive emails?

You will receive emails from DFES periodically, depending on the number of lists to which you have subscribed to. Each list is administered by DFES separately and the frequency of updates will depend on the number of topics you have selected. You can unsubscribe from any of the lists at any time.

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How will my details be managed by DFES?

In accordance with DFES’s privacy policy, the DFES website will only collect personal information from you with your prior knowledge and consent. Personal information provided by users will only be used for the purposes for which it was collected.

DFES will not disclose email addresses or other personal details to any third party (including other State Government institutions or authorities) without the user's explicit consent, except if required by law or other regulation. Please refer to DFES’s privacy policy for further information.

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Contact us

If you experience any difficulties in unsubscribing or managing your subscriptions, please contact us for support.

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