Important Numbers

Emergency Numbers

• For Police, Fire, Ambulance in a life threatening emergency call triple zero (000)
• For SES assistance call 132 500. Click here for information about when to call the SES.
• If calling from a satellite phone or from international or interstate, dial +61 8 9395 9395 in a life threatening emergency.

Warnings and Alerts

• Call the DFES public information line on 13 3337
•  Bureau of Meteorology (BoM) - Recorded Information - National Weather Warnings: 1300 659 210
  Call (1300 878 6264) for Australian tsunami threat information
• National Security hotline 1800 123 400
• Numbers beginning with 1300 and 1800 and the 132 500 number for SES assistance are not available through all satellite phone service providers. Contact your service provider for more information.

Road Conditions

• Main Roads WA 138 138
• Your local shire or council

Utilities

• Western Power 13 13 51
• Horizon Power on 132 351
• ATCO Gas Australia 13 13 52
• Water Corporation 13 13 75
• Telstra (for residential telephone faults) 13 22 03

Notifying Hazard Reduction Burns

• DFES recommends anyone conducting a hazard reduction burn (any time of the year) where the smoke will be visible to the public to call the DFES Communication Centre prior to lighting on 9395 9209. In addition to this, when conducting a burn you should always check with your local government for their requirements.
• DFES Communication Centre (COMCEN) 9395 9209

Services

• Anglicare Emergency Relief Western Australia
  • Fremantle 9325 7033
  • Girrawheen 9247 9705
• Australian Red Cross 1800 246 850
• Bureau of Meteorology - National Weather Warnings: 1300 659 210
• Centrecare 9325 6644
• Centrelink 13 28 50
• Crime Stoppers 1800 333 000
• Lifeline 13 11 14
• The Samaritans 135 247 or 1800 198 313
• The Salvation Army 9260 9500
• Homeless Advisory Service, Department of Housing (8am-5pm Monday to Friday) 1800 065 892
• Insurance Council of Australia 1300 728 228
• Department for Child Protection Crisis Care 9223 1111
  • Or after hours country free call 1800 199 008
  • Central Office 9222 2555
  • Country free call (8am to 5 pm Monday to Friday) 1800 622 258
• Department of Fire and Emergency Services (DFES) 9395 9300
• DFES Chaplain (pager service - leave a message and you will be called back) 9485 7800
• Western Australia Natural Disaster Relief and Recovery Arrangements (WANDRRA) Administrator by email to WANDRRA@oem.wa.gov.au ​ or by phone on (08) 6551 4034 or (08) 6551 4041
• RSPCA WA 9209 9300
• Wildcare helpline Department of Parks and Wildlife (DPAW) 9474 9055