DFES - Department of Fire and Emergency Services
000 for fire or life threatening emergencies
132 500 for SES emergency assistance
13 DFES (13 3337) for emergency information
General enquiries | Hearing or speech impaired contacts
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Contact Us

For media enquiries call the DFES Media and Public Affairs team.

Email*: media@dfes.wa.gov.au
*Emails sent to the DFES media mailbox are only attended
to during the office hours of Monday to Friday 8am to 6pm.
Phone: (08) 9395 9543
This telephone number is for media outlets only.
General Enquiries: (08) 9395 9300


Media management

During significant or prolonged emergency incidents DFES Media and Public Affairs will dispatch Media Liaison Officers’ (MLO) to the scene of an incident to coordinate interviews, manage requests and assist with media access.

During these large scale emergencies DFES provides media services 24 hours a day in response to media and community demands.


For emergencies

  • Dial Triple zero (000) for life threatening emergencies or to report a fire
  • Dial 132 500 if you need assistance from DFES's State Emergency Service (SES) after an emergency or natural disaster
  • During an emergency where life or property is under threat, information is available by calling the DFES public information line on: 13 DFES (13 3337), online via the Emergency WA website and by listening to local radio news bulletins.


Address details

Street address Department of Fire and Emergency Services
DFES Media
20 Stockton Bend
Cockburn Central WA 6164
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Postal address PO Box P1174
Perth WA 6844