DFES - Department of Fire and Emergency Services
000 for fire or life threatening emergencies
132 500 for SES emergency assistance
13 DFES (13 3337) for emergency information
General enquiries | Hearing or speech impaired contacts
SHARE: Refer this page to a friend

Annual Report 2010-2011


2010-11 Annual Report

Download the full 2010-11 Annual Report

Download Full Report (PDF - 6792KB)

If you need to search or print the whole document at once, you may like to download the entire report.


If you know which area of information you're looking for in the annual report, you can take advantage of quick access by going straight to the separate sections in the contents list below.

Contents (PDF - 1291KB)
Contact Details (PDF - 1252KB)
Glossary of Terms (PDF - 1256 KB)
Statement of Legislation Compliance (PDF - 1349KB)
1. Overview (PDF - 1001KB)
  • Chairman's Report
  • Message from the Acting Chief Executive Officer
  • Executive Summary
  • Operational Structure
  • Performance Management Framework
2. Agency Performance (PDF - 1063KB)
  • Performance Against Targets
  • Our Agency Objectives
  • Key Achievements
  • Service 1: Prevention and Mitigation Services
  • Service 2: Emergency Services
3. Significant Issues Impacting On FESA (PDF - 248KB)
  • Current and Emerging Trends and Issues
  • Changes to Written Law
  • Likely Developments and Forecast Results of Operations
4. Disclosures and Legal Compliance (PDF - 3946KB)
  • Financial Statements
  • Key Performance Indicators
  • Detail on Key Performance Indicators
  • Independent Audit Opinion
  • Ministerial Directives and Communication
  • Other Financial Disclosures
  • Employment and Industrial Relations
  • Governance Disclosures
  • Consultative Committees
5. Other Legal Requirements (PDF - 324KB)
  • Advertising
  • Disability Access and Inclusion Plan Outcomes
  • Compliance with Public Sector Standards and Ethical Codes
  • Record Keeping Plans
  • Freedom of Information
6. Government Policy Requirements (PDF - 269KB)
  • Occupational Safety, Health and Injury Management
  • FESA Reconciliation Action Plan