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Resources For Service Providers

DFES At-Risk Communities Program

The Department of Fire and Emergency Services (DFES) is committed to improving community safety by assisting them to be better prepared for bushfire and other hazards.

Community safety is especially important for members of the community who may need additional support to prepare for emergencies, so that is why DFES has established the At-Risk Communities Program.

The At-Risk Communities Program was launched in 2012 and is designed to better support people considered to be at-risk during emergencies, as well as encourage a shared responsibility between DFES, stakeholders and the wider community in preparing for emergency events.

To achieve this, DFES developed the ‘Assisting Clients to be Bushfire Ready’ training program. This program has been specifically designed for service providers in the aged care, family day care and disability sectors to learn about assisting their clients to prepare for and respond to bushfire emergencies.

Who is 'At-Risk'?

While everyone is vulnerable during an emergency, some people can be at a greater risk due to their inability to receive, understand or act on emergency information.

At-risk groups are considered to be:

  • Older people living at home
  • People with a disability
  • Children (within family day care)

Being able to act on emergency information is vital to knowing what is likely to happen (or has happened) during an emergency and what to do.

Service providers play a pivotal role in linking their clients with important safety information, and assisting them to be better prepared for bushfire.

In addition, service providers have a thorough understanding of the needs of their clients and can tailor critical safety information accordingly.

That’s why DFES has developed free training for service providers with clients who may be considered at-risk of bushfire.

What training does DFES offer?

DFES’ At-Risk Communities Program offers both FREE online training and face-to-face workshops for service providers to support their clients in being better prepared for bushfire.

Online training

Please note that the online training will be unavailable for a short period of time from January 5th 2017.

Please contact rachel.jones@dfes.wa.gov.au for more information or to be notified when the online training is available.

This training is easily accessible online for government agencies and service providers to complete in the comfort of their own home or office.

To access the training, go to: http://www.dfes.wa.gov.au/atriskonlinetraining

At this web page, select the ‘create new account’ tab and enter your details. An email will be sent to you containing a password that will allow you to login to the training.

The training session takes approximately 30 minutes to complete.

Face-to-face workshops

We also offer FREE face-to-face workshops to government agencies and service providers working in high bushfire risk areas.

Workshops can be delivered on-site and take around 3.5 hours to deliver.

To arrange a workshop for your staff or discuss your training needs, please contact the At-Risk Communities Program Officer on the contact details below.

What does the training cover?

The training covers important topics including

  • How bushfires behave
  • Bushfire Warnings
  • Bushfire Survival Plans
  • What you and your clients can do to prepare and act during an emergency

For more information or to register interest in the At-Risk Communities Program, please call (08) 9395 9895 or email CommunitySafetyResources@dfes.wa.gov.au.​​


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