000 Life threatening emergencies
132 500 Help in flood & storm
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Emergency Numbers

Fire or life threatening emergencies

132 500

SES emergency assistance

13 DFES (13 3337)

Emergency information


Dangerous storms are the most common natural hazard in Australia.

The impact of storms is often underestimated, but they can be extremely dangerous with lightning, hail, flash flooding, gale force winds and even tornadoes.

Storms can cause millions of dollars in damage and pose a threat to people and properties.

Here are a few things you can do to prepare your home for storms:

  • Trim branches around your home to prevent them falling on your roof or car.
  • Clear gutters and downpipes so they do not overflow after heavy rain.
  • Store or weigh down loose objects around your home or work, such as outdoor furniture that could be picked up and thrown by strong winds, causing damage or injury.
  • Prepare an emergency kit with a battery operated radio, torch, spare batteries and first aid kit.
  • Have an emergency plan ready to put into action, including a relocation plan for your family and pets in case your home becomes flooded.
  • Remember, if a storm has badly damaged your home and you can't safely fix it yourself, SES volunteers are there to help. If you need assistance call 132 500.

For more advice about what to do before, during and after a storm download a copy of Preparing for Storms.