Recovering from a fire in the home

Find out about how to safely access and clean up your home.

Entering your home after a fire

Homes may be unsafe to enter after a fire. Find out about how to safely access and clean up your home, and what to wear when you enter your home.

If your home is badly damaged or non-liveable

Fire can destroy homes in a matter of minutes. Find out what you can do if your home is badly damaged, made non-liveable, or destroyed by fire.

Fire investigation and insurance evaluation

After a house fire, official investigations and insurance assessments help determine the cause and support your recovery. These steps ensure safety, confirm what happened and guide repairs or claims. The services below explain what to expect and who to contact.

Home security, electricity, gas and power

Securing your property and restoring essential services is a priority after a fire. These actions prevent further damage and help you return home safely. The options below outline how to protect your home and reconnect utilities.

Your wellbeing

Experiencing a house fire can be deeply distressing and disruptive. You may notice a range of feelings—such as shock, sadness, anger, anxiety, or confusion in the days and weeks that follow.

Everyone responds to crisis and loss in their own way.
Healing takes time, and support from family, friends, and community can make a difference.
Reaching out for help is a sign of strength. If difficult feelings or strong reactions continue for more than two weeks, or begin to affect your daily life, consider seeking professional support.
You don’t have to face this alone. Sometimes it helps to talk to someone outside your immediate circle - someone who is trained to listen and support you.

If you’re unsure where to start, there are people and services ready to help you whenever you need it.