Find out about how to safely access and clean up your home.

Entering your home after a fire

Homes may be unsafe to enter after a fire. Find out about how to safely access and clean up your home, and what to wear when you enter your home.

Is it safe to enter?
Access to clean up your home
Dangerous and hazardous materials
What to wear when you enter your home

If your home is badly damaged or non-liveable

Fire can destroy homes in a matter of minutes. Find out what you can do if your home is badly damaged, made non-liveable, or destroyed by fire.

Emergency accommodation and assistance
Personal items to collect from your home

Fire investigation and insurance evaluation

Fire investigation
Insurance evaluation

Home security, electricity, gas and power

Home security
Electricity, gas and water

Your wellbeing

Experiencing a house fire can be a traumatic experience. It is completely normal to feel psychological and emotional distress.

Seeking assistance is not a sign of weakness, it is another strategy that will help you recover. Consider seeking professional help if you continue to experience strong reactions more than two weeks after the fire.

Most people will recover over time with the support of family and friends. However, after a crisis it is often easier to talk to someone who is not involved in the situation and is trained to listen.

Support services

More Information

Fire in the home overview

Find out how to prevent fires at home and what help is available if it happens.

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Preventing a fire in the home

Reduce your risk and improve your safety by following the safety tips provided on this page.

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Types of smoke alarms

Find out about the types of smoke alarms you should consider for your property.

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During a fire in the home

Only use a fire blanket or fire extinguisher in the first few seconds of ignition.

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