Storms can cause severe damage and disruptions to households and communities. Find out what to expect after a storm and what action you can take to recover.

What to expect after a storm

Storms can cause damage and disruptions to households and communities. 

The essential services you rely on such as power, water, sewerage and gas may not be working, and your surrounds could be hazardous to your health and wellbeing.

There could also be road closures and loss of telecommunications.

It’s important to follow the advice in the official storm cancellation.

When your home is damaged

If your home has been damaged, contact your insurance provider. There are a number of support services available for emergency assistance, accommodation, food and water.

If you need help to remove debris or make temporary emergency repairs, call your local government and/or the State Emergency Service on 132 500.

Be aware that calls for assistance are prioritised to assist those most in need first so it might take several hours or even days before assistance may come.

For emergency accommodation and assistance:

Insurance, repairs and rebuilding

Contact your insurance company to report any damage or loss as soon as you can. They will need to send an assessor to your property to process your claim. Depending on their advice, you may be able to begin repairs and any rebuilding. Check with your insurance company before you enter a contract with cleaning or repair contractors, to avoid additional bills.

If you are a tenant and have contents insurance contact your insurer, in addition to telling your real estate agent, owner, landlord or Department of Communities.

If you need emergency accommodation, check to see if this is covered in your insurance policy.

If you cannot remember the name of your insurance company or require further advice on your policy, you can contact the Insurance Council of Australia on 1300 728 228.

Emergency accommodation and housing

Crisis Care can help you find crisis accommodation and assist with longer term housing. Call 9223 1111 or free call 1800 199 008 (day or night).

Entrypoint Perth can help families and individuals who require access to Specialist Homelessness Services and other accommodation and/or support services. Call 6496 0001 or 1800 124 684.

During this time, it is very important to look after your wellbeing. Refer to the wellbeing section below for tips and links to support organisations.

Your wellbeing

Experiencing a severe storm can be a traumatic experience. It is completely normal to feel psychological and emotional distress.  

Most people will recover over time with the support of family and friends. However, after a crisis it is often easier to talk to someone who is not involved in the situation and is trained to listen.

Getting back to normal
Organisations that can help

More Information

Storm overview

Make sure you know the risks and understand the importance of preparing for storms.

Learn more

Prepare for a storm

Getting yourself and your household storm ready is your responsibility.

Learn more

During a storm

Find out what to expect during a severe storm and actions you can take to stay safe.

Learn more