Fire or life threatening emergencies: 000
Emergency Information: 13 3337
SES Emergency Assistance: 132 500
The Department of Fire and Emergency Services (DFES) serves all Western Australia (WA) by working together to achieve a safer State.
DFES’ purpose is to support the WA community to prepare for disasters and protect them against the unpredictability of natural hazards and emergency incidents.
We operate 24 hours per day, seven days per week, on land, in the air and by sea across the vast 2.5 million square kilometres of our great state.
DFES employs over 1,800 operational personnel and corporate staff. DFES also has an extensive network of more than 26,000 volunteers who generously donate their time to deliver essential emergency services to the WA community.
DFES collaborates with local communities and other government agencies to prevent, prepare for, respond to, and recover from natural hazards.
Refer to our Strategic Plan 2020-2024 (PDF) for more information.
DFES works closely with the WA Police Force and St John Ambulance Australia to assist with road emergencies and coordinate search and rescue missions, both on land and at sea. Our department also provides expert emergency management advice to local, state, and national stakeholders.
DFES has a multidisciplinary workforce spanning a broad range of sectors and skills. Our people play an essential role in making WA a safer place. Together with our partners, we deliver emergency management services to the largest jurisdiction in Australia. We work around the clock to protect the lives and property of 2.5 million Western Australians.
Permanent personnel are based in fire stations across Perth, Albany, Bunbury, Geraldton, and Kalgoorlie. The respective teams are ready to respond to various emergencies, 24 hours a day, seven days a week.
More about Career Firefighting
Dedicated volunteers who serve to protect their communities against bushfire. The BFS performs fire suppression, prevention, and risk management services. The BFS also provides crucial fire safety education in rural areas.
Steadfast volunteers in trademark orange uniforms who assist the community in serious and life-threatening situations, such as severe weather and search and rescue operations.
A committed team of volunteers who provide emergency and firefighting services to regional towns and urban centres in need.
Devoted maritime volunteers who work along the Western Australian coastline to safeguard lives at sea.
Dependable volunteers ready to respond to local emergencies, 24 hours a day, seven days a week.
Permanent personnel are based in fire stations across Perth, Albany, Bunbury, Geraldton, and Kalgoorlie. The respective teams are ready to respond to various emergencies, 24 hours a day, seven days a week.
More about Career FirefightingDedicated volunteers who serve to protect their communities against bushfire. The BFS performs fire suppression, prevention, and risk management services. The BFS also provides crucial fire safety education in rural areas.
Steadfast volunteers in trademark orange uniforms who assist the community in serious and life-threatening situations, such as severe weather and search and rescue operations.
A committed team of volunteers who provide emergency and firefighting services to regional towns and urban centres in need.
Devoted maritime volunteers who work along the Western Australian coastline to safeguard lives at sea.
Dependable volunteers ready to respond to local emergencies, 24 hours a day, seven days a week.
The Statement of Business Ethics (PDF) provides guidance about what partners, contractors, subcontractors, and suppliers can expect when conducting business with DFES and the ethical standards we meet. It also sets out our expectations of those who do business with us.
Our employees and volunteers are expected to uphold our values and act with the highest level of ethical conduct at all times in accordance with the DFES Code of Conduct (PDF). We expect those doing business with us to do the same to help us create a safer state.
For information about DFES's Public Interest Disclosure policy, please click here.
