Response

Local government as a Combat/Controlling Agency

The Emergency Management Act 2005 (EM Act) designates local governments as a Combat Agency for fire suppression within their area of responsibility.

Note: This information is limited to requirements under the EM Act and State EM Framework. Local Governments may have additional responsibilities and obligations under other legislation. State Hazard Plan – Fire, provides further guidance to local governments in relation to roles and responsibilities for fire across prevention, preparedness, response and recovery.

Primary Requirements

Emergency Management Regulations 2006

Local governments are combat agencies responsible for the emergency management activity of fire suppression (r31).

State Emergency Management Policy

A Controlling Agency is responsible for managing the response to an incident, as outlined in the relevant State Hazard Plan (s5.2).

State Emergency Management Plan

Carry out fire suppression activities on land within its jurisdiction (Appendix E) and assume the role of Controlling Agency (Appendix C).

State Hazard Plan – Fire  

Local governments are designated as Controlling Agencies for fire response arrangements within local government districts outside of Gazetted Fire Districts and DBCA managed land (s1.3.3).

The initial Controlling Agency for response by area of responsibility is outlined in Appendix D.

All response personnel operating on a fire ground should be trained to a standard no less than the minimum standard (or equivalent) recommended by the HMA (s3.4).

Advice

Local governments have certain responsibilities to support the Hazard Management Agency (HMA). Key responsibilities include:

  • Responding to fires within their area of responsibility and appoint an Incident Controller (IC).
  • Coordinating with the Department of Fire and Emergency Services (DFES) and/or Department of Biodiversity, Conservation and Attractions (DBCA) and neighbouring local governments for support and provision of resources when required outside of the local government area.
  • Assuming the role of Controlling Agency when required.
  • Coordinating with DFES and/or DBCA and neighbouring local governments for support and provision of resources.
  • Provide a liaison or Incident Management Team (IMT) representative when local government is working with DFES, DBCA, or other agencies.
  • Training, exercising and equipping local fire brigades and response arrangements to meet minimum standards recommended by the HMA.
  • Manage public alerts and warnings for Level 1 and 2 incidents under their control.
  • Coordinate with DFES for consistent messaging during multi-agency incidents.
  • Assisting with evacuation, and post-incident reporting.
  • Inform and educate the community about fire risks and involve them in managing those risks before and during an incident.

The ability of each local government to meet the responsibilities identified in the State Hazard Plan – Fire (Appendix C) should be considered by the HMA. Any specific considerations or constraints should be captured within the LEMA.

DFES provides advice and support to local governments including training courses for local government staff and volunteers involved in fire suppression and mitigation.

Resources

HMA Recommended Minimum Training Standards for Response Personnel

As recommended by State Hazard Plan – Fire.

Bushfire Centre of Excellence Training Catalogue

Year-round planned burning and bushfire suppression training and support material for bushfire management practitioners in the sector. Includes links to publicly available online training courses.

DFES Volunteer Hub

Emergency services volunteers registered with DFES can access information and resources to support their role with incident management. The Volunteer Hub provides access to online training (through eAcademy) and operational systems like FESMaps, WebEOC and AVL.  All local government employees working in emergency services can request access to the Volunteer Hub through their DFES regional office.

Aboriginal heritage and fire management

A Guidance Note is available from OBRM and the DFES Volunteer Hub outlining principles for protecting Aboriginal heritage during bushfire suppression and mitigation activities and a process for gaining consent and approval for activities that could harm Aboriginal heritage.

Guidelines for operating private equipment at fires

Guidelines for property owners to understand their responsibilities when fighting fires on or near their land.

Incident management and support

Local governments need to plan and prepare to manage small incidents and emergencies locally. They also need to be ready to provide facilities, resources, information and local plans to support Hazard Management Agencies or Controlling Agencies manage larger emergencies.

Primary Requirements

Emergency Management Act 2005

Emergency Management Regulations 2006

Some local governments may be a Combat Agency responsible for the activity of fire suppression (s6, EM Regulations r31, State Hazard Plan - Fire).

State Emergency Management Policy

Local emergency management arrangements (LEMA) must list appropriate facilities and existing infrastructure available for use during emergencies (s5.9.5) including evacuation centres (s5.7.4).

Traffic management planning for local roads requires coordinated planning by Controlling Agency and local government (s5.8.2).

Where practicable, local governments must assist the Controlling Agency and other agencies with public information (s5.6.12, s5.6.13).

The local government must coordinate public communications with the Hazard Management Agency (HMA) during response (s5.6.21).

State Emergency Management Plan

In an emergency, the Incident Controller may request local governments to:

  • Participate in Incident Support Group (ISG) meetings and provide local expertise and knowledge (s5.1.5)
  • Assist with public information (s5.3.1)
  • Perform traffic management tasks (s5.3.3)
  • Assist with community evacuation planning (s5.3.2)

State Hazard Plans (SHP) and State Support Plans (SSP) describe the roles and responsibilities of local governments in support of the HMA or Controlling Agency for different hazards (Appendix C).

Advice

Local governments need to plan and prepare to effectively fulfill their responsibilities during emergencies – whether they are leading the response or supporting the HMA. This information is a fundamental part of LEMA.

It is recommended that local government have a handbook that collates all operational arrangements, resources, contacts and other local information which is readily available to local government staff and can be shared with the HMA or Controlling Agency.

The handbook should be short and concise, containing only the information needed in an emergency, including:

  • A current list of staff who have roles in an emergency, along with a summary of their responsibilities and delegated authority, including Environmental Health Officers.
  • Advice on the location and nature of critical infrastructure, hazardous materials, high risk industries, schools, aged care and people who are at higher risk.
  • Suitable venues or locations that can be used for evacuation and refuge, meetings of the Incident Support Group, hold public meetings or accommodate operational activities.
  • How the local government can assist with the distribution of public information and the conduct of public meetings.
  • Contract and contact arrangements for traffic management on local roads in an emergency.
  • List of plant, equipment and other resources that may be needed in an emergency, including contact details for asset owners and arrangements for use of the resources.
  • Initial arrangements for management of waste and debris generated by the emergency, such as opening of waste facilities.

Resources

An incident support handbook template is under development through the LEMA Project.

An incident support handbook should identify a local government’s capacity to undertake functions assigned, to ensure availability of local support and resources is understood by the HMA. It may also be referred to as a Grab and Go, a Resource and Contacts Register, an Incident Support Plan or an Incident Toolkit.

Traffic Management in Emergencies Guideline and Templates

Provides guidance to emergency management agencies, and those who have a role in providing traffic management during an emergency.

Evacuation centres and emergency relief and support

During emergencies, the Hazard Management Agency is responsible for managing evacuation. The Department of Communities will coordinate emergency relief and support services, where directed by the Hazard Management Agency or Controlling Agency. These services include emergency accommodation such as evacuation centres. Local government plays a vital role in supporting these services, providing suitable facilities and sharing information about community needs.

Primary Requirements

Emergency Management Act 2005

Emergency Management Regulations 2006

A Hazard Management Agency (HMA) has the power to evacuate people and animals from an emergency area (EM Act s67).

The Department of Communities is responsible for providing emergency relief and support services for people needing additional help during an emergency (EM Act s6) (EM Regulations r.32).

State Emergency Management Policy

Local governments must identify appropriate evacuation centres and refuge sites (s5.7.4).

State Emergency Management Plan

Local emergency management arrangements (LEMA) are to document evacuation plans, including specific arrangements for people and places at higher risk. These must be accessible to HMAs and Controlling Agencies (s5.3.2).

The Department of Communities is responsible for coordinating the operation of evacuation centres to receive and support evacuees (s5.3.2).

State Support Plan – Emergency Relief and Support

Describes how the Department of Communities will provide emergency relief and support to the community and the requirements and roles for local government.

State Hazard Plan – Heatwave

Recommends that local government identify facilities that could be used to support at risk populations in a heat wave, including consideration of back-up energy supply.

Advice

During an emergency, the HMA (or Controlling Agency) may recommend or direct the evacuation of people from homes, schools, commercial precincts, tourist facilities and other public areas to keep them safe. Evacuations may be voluntary or compulsory and may last a few hours or several days.

Evacuations

LEMA should identify groups of people and locations at higher risk who require assistance during evacuation, e.g. a register of higher risk sites such as schools and aged care facilities. If the local government has developed plans for evacuations of facilities or people or places at higher risk, these plans should be included in the LEMA (Refer to People at Higher Risk).

Consideration also needs to be given to safe places for animals in an evacuation, as some people will not evacuate if there is no safe place for their animals and non-assistance animals are not permitted inside evacuation centres  (Refer Planning for Animals in Emergencies).

Evacuation Centres for Emergency Relief and Support

Local governments in consultation with Department of Communities (Communities) must identify buildings or facilities that are suitable for use as an evacuation centre or refuge site (State Hazard Plan - Heatwave). These facilities must be nominated in the LEMA with information about the facilities available and access arrangements.

Communities works with local governments to create a Local Emergency Relief and Support Plan (LERSP) for each area. The LERSP will include how and when evacuation centres or refuge sites will be opened. The arrangements in this plan will complement the LEMA and are reviewed annually.

Communities are responsible for operating evacuation centres and supporting evacuees with food, clothes, personal support, financial support, registration and reunification. Communities may request a local government to open an evacuation centre. These arrangements will be documented in the LERSP and incident support handbook.

Resources

Community Evacuation in Emergency Guidelines and Templates

Provides an overview of the evacuation process and templates to assist with planning.

An incident support handbook template is under development through the LEMA Project.

The incident support handbook should detail how local government supports Communities with the opening of evacuation centres.

Communicating during emergencies

During an emergency the local government must coordinate public information with the Hazard Management Agency and should have a plan on how this will be done at a local level.

Primary Requirements

State Emergency Management Policy

The local government must coordinate public communications with the Hazard Management Agency (HMA) during response (s5.6.21).

Local government may be asked to deploy public information and media staff to assist the Controlling Agency or State Emergency Public Information Coordinator (SEPIC) where practicable (s5.6.13).

State Support Plan – Emergency Public Information

On the request of the SEPIC and, where practicable, local governments are to deploy media or other staff to participate in HMA activities and/or, when established, Public Information Team meetings (s3.3.7).

Advice

Communities facing threats or impacts urgently need clear, timely information and guidance to help them understand what is happening or likely to happen, what actions to take, and what to expect.

During the response phase of an emergency the local government must coordinate and share public information under the leadership of the HMA or Controlling Agency, such as information on Emergency WA

Arrangements for managing and disseminating communications in an emergency should be set out in local emergency management arrangements, including:

  • a local government contact person for communications.
  • Identification of locations for holding public meetings and streaming/audio visual resources available.
  • Information on available social media and website channels, local media contacts, variable message boards and the like.
  • Contacts of key community networks and groups, including social media pages.
  • Contingencies arrangements for power and internet outages.

See also Communicating in Recovery

Resources

An incident support handbook template is under development through the LEMA Project.

An incident support handbook should identify a local government’s capacity to undertake functions assigned, to ensure availability of local support and resources is understood by the HMA. It may also be referred to as a Grab and Go, a Resource and Contacts Register, an Incident Support Plan or an Incident Toolkit.

Financial arrangements in emergencies

Local governments should establish arrangements for unbudgeted expenditure, emergency procurement and financial record-keeping in and after emergency, as per the provisions of the Local Government Act 1995 and Regulations.

Primary Requirements

Local Government Act 1995

Local governments may use municipal funds for unbudgeted costs where expenditure is authorised in advance by the mayor or president in an emergency (s6.8(1)(c).

Local governments may set aside money for use for a purpose in a future financial year by establishing a reserve account (s6.11(1)).

Local Government (Functions and General) Regulations 1996

Local governments do not have to publicly invite tenders for goods and services if the expenditure was authorised in advance for an emergency, if it is associated with a State of Emergency, or obtained through the WALGA Preferred Supplier Program (r.11.2).

State Emergency Management Policy

If local governments are directed to support an emergency response and incur costs as a result, the agency that directed the local government is responsible for paying some of those costs (s5.12).

Advice

Local governments will incur unbudgeted costs and need to spend their own money during an emergency. Some of these costs may be reimbursable by the Hazard Management Agency or Controlling Agency if the local government has acted under their direction. Other costs may be reimbursable through the Local Government Grants Scheme (LGGS) or recovery funding arrangements. However, many costs will not be reimbursable. Local governments may choose to establish a reserve account to set aside funds for emergency expenditure.

The Local Government Act 1995 provides that, in an emergency, the mayor or president may authorise the Chief Executive Officer (CEO) to incur unbudgeted expenditure to respond to the emergency. The authorisation must be provided in advance of expenditure so the CEO should confirm this authorisation as quickly as possible when an emergency arises.

Emergency expenditure must be disclosed in the local government’s annual financial statement. It is recommended that local governments establish a cost centre to capture expenditure relating to the emergency. This will help with reporting, reimbursements if eligible, and in understanding the costs of the emergency to inform future planning.

To maximise reimbursement and available financial assistance, local governments should keep comprehensive records of all expenditure incurred in an emergency. This should include the exact cost, an invoice where possible, a description of how the money was spent and details of who directed or authorised the expenditure. Photographic evidence is also recommended.

Resources

Recovery Funding

Fact Sheets outlining the evidential requirements of the Disaster Recovery Funding Arrangements Western Australia if applicable.

Related local government documents may include:

  • Statutory Budget
  • Emergency Management Policy
  • Financial Delegations
  • Procurement Policy

Managing donations and spontaneous volunteers

Members of the public may offer donations, goods and services and volunteer their time to support people impacted by an emergency during response and early recovery.

Primary Requirements

State Emergency Management Policy

Local governments should undertake planning to manage spontaneous volunteers (s4.72).

Offers of assistance and donations, as well as requests for volunteer assistance or donated goods, should be coordinated through the Local Recovery Coordination Group (s6.91).

State Emergency Management Plan

All donations of cash resulting from a public appeal should be directed to the Lord Mayor’s Distress Relief Fund, in accordance with State EM Recovery Procedure 5.1 (s6.10).

Advice

Spontaneous volunteers is a term that refers to people who offer help during and after emergencies but are not part of existing volunteering brigades, units or organisations. Spontaneous volunteers may provide valuable support and supplement the capacity of formal volunteers. However, the involvement of spontaneous volunteers requires additional oversight and management to manage risks and protect the safety and well-being of community members and the volunteers themselves.

Managing the receipt, storage, sorting and distribution of donated goods can also become a big task in an emergency, requiring numerous people, physical space and transport.

It is recommended local governments develop arrangements for managing spontaneous volunteers and donations in advance of an emergency.

This might include:

  • Educational messages to inform the community in advance of the best ways to donate or assist in an emergency.
  • Planning for communications about donations and volunteering in an emergency.
  • Identifying and establishing partnerships with organisations who are best suited to manage donations and/or spontaneous volunteers.
  • Establishing procedures and on-boarding resources for spontaneous volunteers where the local government plans to undertake this role.
  • Identifying buildings or facilities that are suitable for use as a donations or volunteer hub.

Local governments need to consider their responsibilities under the Work Health and Safety Act 2020, in particular that without formal onboarding processes and training and procedures for spontaneous volunteers they won’t be covered under the insurance and liability protections available to local government.

Useful resources are listed on this page to assist local governments undertake planning for this requirement. The following organisations may also provide advice:

  • Volunteering WA
  • Department of Communities - Emergency Relief and Support Team
  • GIVIT
  • Disaster Relief Australia

Resources

National Spontaneous Volunteer Management Resource Kit

A framework and supporting materials to help manage spontaneous volunteers in an emergency.

Communities Responding to Disasters: Planning for Spontaneous Volunteers Handbook

Provides practical guidance for planning and integrating spontaneous volunteers into disaster response effort.

A Guide to managing volunteers in local government

A resource provided by LGIS for managing volunteers including advice on spontaneous volunteers.